Global Yacht Group, LLC
was founded on the principles of professionalism, reliability and
attention to detail. We believe that yacht owners have earned the
privilege of boat ownership and deserve our extraordinary service.
Through strong relationships with our clients and knowledge of current
economic and recreational trends, we create a positive nautical
experience for elite yachtsmen. The owners of Global Yacht Group realize
the need for bespoke yacht care with specific scheduled services at
market-sensitive prices. We offer a full Yacht Management System
including captaining, shipyard servicing, detailing, system checks and
anything else necessary keep your investment valuable and enjoyable.
|
Patrick Nason Biography |
Patrick Hagood Biography |
2 HR RULE:
At Global Yacht Group we take customer service very seriously. Which
is why we’ve instituted our "2-Hour Rule" policy.
Our "2-Hour Rule" stipulates that every phone call received during
normal business hours on any day of the week must be returned by our
team members within two hours. Guaranteed.
Our goal is to provide superior customer service every time you do
business with us. Getting back to you promptly – to acknowledge your
call when you’re trying to reach us – may seem like a small thing.
But we recognize that your time is important to you. And what’s
important to you is important to us.
So here’s our promise:
If we fail to return your call within two hours (subject to a few
reasonable exemptions), we will donate $50 on your behalf to
Shake-a-Leg Miami or to the charity of your choice.
So if you feel we have not responded in a timely manner, call us at
(305) 804 0631 or email us at
patrick@globalyachtgroupusa.com and
we’ll make it up to you.